Peer support
Peer support and advice from people who understand
Sometimes it helps most to talk with someone who has been there. Here you’ll find tips for giving and getting peer support, articles on self-care, our UK peer chat rooms and trusted organisations. Peer support isn’t a replacement for professional care.
Peer advice: how to support each other
Listen before you advise
Often the most helpful thing is to feel heard. Ask “do you want ideas, or just to talk?”
Share what helped you, not what they should do
“When I felt like that, a short walk helped me” lands more gently than instructions.
Keep it kind and private
Don’t share someone else’s story outside the room, and avoid judging choices.
Look after yourself too
It’s fine to step back from a conversation that feels too heavy. Supporting others shouldn’t cost your wellbeing.
Know when to point to urgent help
If someone may be in danger, encourage them to call 999 or Samaritans on 116 123 straight away.
Peer advice articles
How to support a friend who is struggling with their mental health
Practical peer advice for UK readers: spotting the signs a friend is struggling, what to say, what to avoid, and how to look after yourself while you help.
What is peer support? How talking to people who've been there helps
Peer support explained: what it is, how it differs from therapy, what to expect in a UK peer chat room and how to get the most from it safely.
Asking for help when it feels hard: small steps that make it easier
Finding it hard to ask for mental health support? Peer advice on why it feels so difficult, first small steps, and where to turn in the UK.
Peer chat rooms
Trusted resources
- Samaritans
Free, 24/7 listening support — call 116 123.
- Shout
Free 24/7 text support — text SHOUT to 85258.
- Mind
Information, local Mind services and peer support groups.
- Andy's Man Club
Free peer-to-peer groups for men, every Monday.
- NHS Talking Therapies
Refer yourself for free NHS talking therapy in England.